How to Start Your
Own
Highly Profitable Personal Shopper Service

What is a Personal Shopper Business?
A personal shopper is someone who shops for someone else. You could shop
for someone who just doesn't have the time or ability to go out
shopping, like a senior, or could be a more upscale client who looks to
you for your expertise and taste in picking out just the right fashions.
You could also have corporate clients that are searching for the perfect
gifts for clients and employees.
You can run this business with clients in your own community or you can
try your hand at networking on the Internet to build a client base.
Personal Shopper Business Supplies
There aren't many specific supplies you need for this job. One thing
you'll definitely need if you're shopping the brick and mortar stores is
a reliable, preferably fuel-efficient vehicle.
Be sure you're always available during office hours with an answering
machine and/or a cell phone.
Have some business cards and possibly some brochures printed.
An instant camera can come in handy to take pictures of items for your
clients.
Personal Shopper Business Skills & Attributes
Love of Shopping - First and foremost, you must love shopping. If
you don't like to shop for yourself, you're not going to like shopping
for anyone else.
Customer Service - You need to have a perfect understanding of
what your client needs and deliver it consistently. For example, if your
client is an elderly person, you may need to consider cost effectiveness
as she may be on a limited budget. You should also be sensitive to the
fact that she may feel a little helpless that she is no longer capable
of running her own errands. Know each of your clients so that you can
provide exactly the kind of service she desires.
Discriminating Taste - Many of your clients will likely be in the
higher income ranges. They can afford to pay for your services and want
high quality merchandise.
Creativity - Your clients may call upon you to
find just the right gift. You need to have an understanding of people
and have the creativity to come up with something that your clients and
the gift recipient will be thrilled about.
Personal Shopper Business Rates
Your rates will depend on the type of client you are serving. A
corporate or upscale client will be able to bear a higher cost. On the
other hand, a senior will likely be on a fixed in come and would require
a lower rate.
One thing to keep in mind, that although seniors may not
pay as high a fee, they are likely to be a continuous source of business
as they could require assistance on a regular basis.
There are generally two ways to charge your clients:
Fee Based on the Cost of the Merchandise: i.e. charge a
percentage of the items purchased. This is the best option if you are
not doing a lot of consultation with your clients. You can also do a lot
your pre-shopping on the Internet or in the newspaper before you head
out, saving you valuable time.
Hourly Rate: You may want to choose this route if you are doing a
lot of consultation with your client. This may not be the best option
for clients with low cost purchases. For example, if you bought a $30
item for your client, she likely wouldn't be happy with a $20 charge for
one hour of your services.
Get Your Personal Shopper Business off the Ground
A cost-effective way of getting your business started is to use your own
network of contacts and pitch your services to your potential clients
personally.
You can also visit various seniors housing and ask if they will display
your business cards and/or brochures.
You can set a realistic advertising budget and advertise in your local
newspaper.
Online Marketing Ideas
You should create, or have someone create, a professional-looking web
page to serve as your "office" where your potential clients can visit
you to learn about your services.
You can use your web page to attract online shopping clients - i.e.
clients for which you will shop on the Internet. Often the Internet is
the perfect place to find that perfectly, unique gift. Advertise your
online shopping savvy to those special clients.
The Internet is still a faceless place. If you plan to acquire online
shopping clients, you need to gain their trust. Join a few online groups
and get to know people that way. Don't jam your services down their
throats, but do include your services in your signature line if it is
allowed.
Partner with various websites. Ask them to have a special "personal
shopper" section to their website and offer to pay a finder's fee for
new clients. This could work as an affiliate program or you could
promote their businesses on your site in return.
For a More Comprehensive Look at the Personal Shopper Business
(Barbara Buyers is a long-time Personal Shopper and author of the
respected book, make money
"Learn How To Become A Personal Shopper."
Learn how you can go shopping and build relationships, while
making money )